I went to London today to run a session on tone of voice for some of our outside suppliers. It was okay, and has given me lots to think about, regarding whether we're going deep enough, and how you get to the next layer.
But an absolute uncompromised pleasure, almost worth the journey in itself, was that on the busy street corner, lunchtime, there was an upright piano left there with the words 'Play me, I'm yours' across it from all angles. And people were. They were stopping in their business suits, putting down their brief cases and lunches, and the piano suddenly burst with songs: classical, jazz, love... people are walking around with music in them, just waiting for an opportunity for it to come out.
Thanks, whoever left us the piano today.

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